LOVE HOUSE

Privacy Policy

Last Updated: 12/3/2025

At LOVE HOUSE, operated by Free Love LA Inc, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By visiting our website, booking classes, or interacting with our services, you agree to the terms outlined below.

1. Information We Collect

A. Information You Provide Directly

We collect personal information you voluntarily provide when you:

  • Create an account or book a class

  • Purchase memberships, packages, or retail items

  • Contact us via email, forms, phone, or social media

This may include:

  • Name

  • Email address

  • Phone number

  • Payment details (handled securely through our payment processors)

  • Emergency contact

  • Class preferences

B. Information Collected Automatically

When you use our website or booking system, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited and actions taken

  • Cookies/Pixel data for analytics or marketing

C. Information From Third-Party Services

If you interact with us through platforms like Instagram, Stripe, Squarespace, or booking apps, they may share limited information with us depending on your settings.

2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and memberships

  • Manage class schedules and studio operations

  • Communicate updates, confirmations, promotions, and important notices

  • Improve website performance and user experience

  • Provide customer support

  • Maintain security, fraud prevention, and compliance with the law

Marketing Use

With your consent, we may use your email or phone number to send:

  • Promotions

  • Membership updates

  • New class announcements

  • Special events
    You may unsubscribe at any time.

3. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted payment processing

  • Secure account access

  • Limited internal access to sensitive information

  • Regular system monitoring

No online system is 100% secure, but we take strong measures to protect your privacy.

4. How We Share Your Information

We do not sell your personal data.

We may share your information only with:

  • Service providers (payment processors, scheduling apps, email marketing tools)

  • Legal authorities, if required by law

  • Business partners, only when necessary for operations and never for unrelated marketing

All third-party partners are required to safeguard your information.

5. Cookies & Tracking Technologies

We use cookies and similar tools for:

  • Website functionality

  • Remembering your preferences

  • Analytics (e.g., Google Analytics)

  • Advertising and remarketing

You can manage cookies through your browser settings.

6. Your Rights & Choices

Depending on your location, you may have rights such as:

  • Accessing your stored personal information

  • Correcting inaccurate information

  • Requesting deletion of your data

  • Opting out of marketing communications

  • Limiting certain data uses (California CCPA/CPRA rights)

To make a request, please contact us

7. Data Retention

We keep your data only as long as needed for:

  • Providing services

  • Legal and financial record-keeping

  • Operational needs

Instructor/contractor data is retained for compliance with tax and employment laws.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy as needed. When we make changes, we will update the "Last Updated" date at the top. Continued use of our website or services means you accept the updated terms.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us